Privacy Policy - How Video2Prompt Handles Your Data

Introduction

Welcome to Video2Prompt, an AI-powered video to prompt generator designed to help you extract professional prompts from any video for AI video generators like Sora, Kling, and Runway. At Video2Prompt, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using Video2Prompt:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use Video2Prompt, including your interactions, features accessed, and usage frequency.
   • Purpose: To analyze user engagement and improve our services.

3. Device Information

   • What We Collect: Data regarding the devices you use to access Video2Prompt, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

4. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

5. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our services.

6. Uploaded Videos

   • What We Collect: Videos you upload for AI analysis and prompt extraction.
   • Purpose: To analyze video content and generate prompts. Videos are processed temporarily and deleted after analysis unless you choose to save them.

7. Prompts and Generated Content

   • What We Collect: Text prompts, reference images and videos generated with Prompt to Video, and the results of content moderation checks.
   • Purpose: To generate videos for you, keep your generation history, and enforce our Acceptable Use Policy.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• We use Waffo (Waffo.com Limited, through Waffo Pancake) and Creem as our Merchants of Record to process payments; the one shown on the checkout page handles your purchase. They collect and process your payment information in accordance with their own privacy policies. Card details are entered on their secure checkout pages and are never stored on our servers.
• To moderate content, Prompt to Video prompts are checked by Waffo's content safety service, with our content moderation provider (SeeAPI) as a fallback, and reference images and generated videos are sent to SeeAPI. They are used only to check the content against our policies.

Your Data Rights

You have the following rights over your personal data. They are free of charge.

• Be informed: This policy explains what data we collect and how we use it.
• Access: You can view your profile, payments, subscriptions, credits and analysis history at any time in Settings. You can also ask us for a full copy of the personal data we hold about you.
• Correction: You can change your name and avatar in Profile settings. To correct your email address or any other data, contact us.
• Deletion: You can ask us to delete specific data, such as uploaded videos, prompts, generated content or analysis history.
• Account deletion: You can ask us to delete your account. We then delete your account and the personal data linked to it (profile, uploaded videos, prompts, generated content and history), and cancel any active subscription so you are not charged again. Unused credits are lost when the account is deleted. Order and invoice records that tax and accounting laws require us to keep are retained for the legally required period and then deleted.
• Portability: You can ask for a copy of your data in a machine-readable format (JSON or CSV).
• Restriction and objection: You can ask us to stop or limit certain processing of your data, and you can opt out of marketing emails at any time.
• Withdraw consent: Where we rely on your consent, you can withdraw it at any time. This does not affect processing that took place before.

How to make a request: Email support@video2prompt.net from the email address registered to your account, and tell us which right you want to exercise (for account deletion, use the subject "Delete my account"). To protect your account, we may ask you to confirm your identity before acting on a request.

How we handle it: We confirm receipt within 7 days and complete your request within 30 calendar days. If a request is complex, we may extend this once by up to 30 more days and will tell you why. Deleted data may remain in encrypted backups for up to 30 more days before being overwritten. If we cannot fulfil a request, for example because the law requires us to keep certain records, we will explain why.

If you are not satisfied with how we handled your request, you may complain to the data protection authority in your country.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Copyright Owner: video2prompt.net Email: support@video2prompt.net

By using Video2Prompt, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!